Quality Control:
Built-by-hand means that our hands are literally forming every piece and/or screen-printing every shirt that leaves our studio. Built-by-hand also means that we invest our time, creative energy and careful craftsmanship in everything we produce. You can anticipate slight variation between items due the human scale on which we are creating (as opposed to industrial scale). We value that type of uniqueness and personalization and we hope that you will too!

Store Policy

ORDERING

Dovetail uses CCNow as our authorized online retailer. All major credit cards accepted.

DOMESTIC (US) SHIPMENTS

Dovetail uses UPS or USPS ground for all US shipping. Please allow up to 2 weeks for delivery.

Domestic (US) =calculated based on total cost of order

INTERNATIONAL SHIPMENTS

Dovetail uses USPS for all deliveries outside the US. Please allow up to 2 weeks for delivery.

All other countries = flat charge of 30% of total cost of order

RETURNS

Items may be returned or exchanged within 14 days of receipt and must be returned in perfect, unworn, unused condition. Refunds will be issued by company check in US funds (excluding shipping fees) or refunded to the credit card used.

NO RETURNS ON INTERNATIONAL ORDERS

Thank you for shopping at Dovetail.